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XPRESSRE-PRESENTMENTSM
Compliance
Issues
It
is the responsibility of the merchant to obtain proper consumer
authorization on each NSF and UCF item submitted by a Merchant (for XPRESSRE-PRESENTMENTSM).
This authorization is to be a full signature and not initials of
the customer.
If
check is not stamped or only initials are obtained, ECHO/XPRESSCHEX
will
not process this item though RCK. It will instead be routed to traditional
recovery. The only exception
to this is if the contact stated that proper authorization was obtained
either by way of the consumer’s signature on a printed receipt, or that
the consumer signed a contract with the Merchant containing an ongoing
authorization clause.
ECHO/XPRESSCHEX
reserves the right to conduct periodic Merchant audits to insure that
consumer authorizations are on file.
Merchants,
in the ECR agreement, shall indemnify ECHO/XPRESSCHEX
for
their failure to obtain proper consumer authorization and authorize ECHO/XPRESSCHEX
to
periodically audit Merchant’s consumer authorization documentation.
For
every returned item submitted by a Merchant, ECHO/XPRESSCHEX
will assume that proper consumer notices were posted at the Merchant
location
to allow for the electronic
collection of the state-allowed return fee.
Call for more
information:1-800-291-3242.
Or, send an e-mail message to sales@echo-inc.com